Tips from the AA's site
We've taken several tips from the AA's site to help you stay safe and calm until we arrive.
Call Wrong Fuel Assist
Call us when you realise you have misfueled and inform the staff on the petrol station that you have help on the way.
Don't turn on the ignition or start the vehicle
Do not turn on the ignition or start the vehicle - if you have already started the engine and driven your car then it’s not a problem, the fuel can still be drained.
If you have turned on the Ignition
If you have already started the engine and driven your car then it’s not a problem, the fuel can still be drained. At Wrong Fuel Assist we do not charge any extra because the vehicle has been driven but it is important to make sure we know.
Moving The Vehicle
If petrol station staff insist on moving the vehicle away from the forecort, try to do so without starting the engine or turning on the ignition. Get the filling station staff to help you move the vehicle away from the forecourt.
Turn on Hazard Lights
Make sure your car is in a safe place and not obstructing traffic or a danger to yourself or anyone else around you. Turn on your hazard lights to insure visibility while the car is turned off.
Try to relax! All Wrong Fuel Assist Technicians are highly trained in fuel systems and fully insured. When your technician arrives you will be in safe hands! Wrong Fuel Assist vehicles can take card payments at the roadside.